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Why is the test not starting even after multiple clicks?
Why is the test not starting even after multiple clicks?
Priyanka Khandagale avatar
Written by Priyanka Khandagale
Updated over a week ago

LEARNING OUTCOME

Candidates will be able to understand why a test couldn't be started.

You might be facing the issue due to one of the following reasons:

  1. You are trying to start the test after the test time frame has expired.

    For instance, the time frame of your test was from 18th July 2021, 00:30 hours IST to 18th July 2021, 12:30 hours IST and you are trying to start the test on 3rd December 2021 at 13:02 hours IST.

    In such a case, the test cannot be started and the start button will say The Test has Ended.

    Screenshot_2021-07-18_at_10.23.14_PM.png
    Screenshot_2021-12-03_at_1.00.21_PM.png
  2. You are trying to start the test before the test time frame has started.

    For instance, the time frame of your test is from 7th January 2022, 00:30 hours IST to 10th January 2022, 12:30 hours IST and you are trying to start the test on 3rd December 2021 at 13:10 hours IST.

    In such a case, the test cannot be started and the start button will say Starts in 827:20:05. It depicts the total time(in hours, minutes, and seconds) left for the test time frame to start.

    Screenshot_2021-12-03_at_1.08.21_PM.png
    Screenshot_2021-12-03_at_1.10.43_PM.png
  3. You are trying to access the test after the test invite has expired.
    For instance, the test invite was valid only from 17th June 2021, 00:00 hours IST to 17th July 2021, 00:00 hours IST and you are trying to access the test on 18th July at 10:00 hours IST. Your access will be restricted in this case.

    219051802_2955047384773261_2060662337683017527_n_copy.jpg

Note: Always check the test email invite for the test time frame (if any) to avoid any confusion.

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