Skip to main content

When is mobile access restricted and why?

Learn which question types and proctoring features are disabled on mobile devices, why tests/ interviews require desktop access, and what prevents mobile compatibility.

Team WeCP avatar
Written by Team WeCP
Updated this week

Certain assessment and interview formats require tools and permissions that mobile devices cannot reliably support. To ensure accuracy, fairness, and proper evaluation, these sessions must be taken on a desktop or laptop when specific features or question types are enabled.

If a candidate attempts to join an interview or start a test on mobile under these conditions, they will be asked to switch to a computer.

Features that are not supported on Mobile

1. Question Types

These question categories rely on environments, IDEs, tools, or input formats that mobile devices cannot reliably handle:

Type

Why it’s not supported

Programming

Requires code editor + compilation environment

Database

Query execution + console interaction

Data Science

Notebook-style execution & dataset handling

DevOps

Terminal/emulation, logs, cloud interaction

Project

File uploads, multi-file navigation, toolchains

Work Sample

Hands-on, time-bound execution + requires file upload

Communication

Audio/video input reliability varies on mobile

Even with a responsive UI, mobile devices restrict keyboard control, screen space, file access, and background execution, making these test formats inaccurate or unfair.


2. Proctoring & Security Features

The following monitoring tools require system-level access, background permissions, and stable video/screen capture- features limited or blocked on mobile OS:

Proctoring Feature

Why it’s not supported on Mobile

Sherlock AI

Needs continuous face/eye tracking + context cues + full browser access

Video Proctoring

Mobile video feed is unstable + limited in control.

Force Full-Screen

Mobile browsers cannot truly enforce fullscreen

Screen Recording

Mobile OS prevents screen-capture at system level

Additional Screen Usage Detection

Can’t track app-switches/tabs with certainty + Screen extensions

These tools help ensure test and interview integrity, but only on desktops.


What happens if someone tries the test on mobile when these features are on?

If any of the non-mobile-supported settings or question types are enabled:

Access will be blocked, and the candidate will be asked to continue on a laptop or desktop browser.

This ensures:

✓ Stable environment
✓ Consistent evaluation conditions
✓ Better performance measurement
✓ More accurate proctoring results

Did this answer your question?