Assessing candidates for IT or Helpdesk Support involves evaluating their communication skills, problem-solving abilities, and familiarity with the tools they will use on the job. IT support staff need to excel in written and spoken communication, have strong listening skills, and understand the needs of customers. It's also crucial to assess their previous support experience.

Here's a step-by-step guide to creating an assessment for IT or Helpdesk Support on WeCP:

Step 1: Select an IT/Helpdesk Support template in WeCP.

Step 2: Review and align questions with required skills.

Step 3: Customize test with specific questions if needed.

Step 4: Send test invitations to candidates.

Step 5: Analyze candidate performance in reports.

By following these steps, you can easily assess candidates for IT or Helpdesk Support roles using WeCP's platform.